OVERVIEW
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return/refund policy to ensure your peace of mind.
1. Returns:
- We offer a 14-day return window starting from the day you receive your order.
- Our return policy allows for a full refund once we receive the returned item at our warehouse. We'll process the refund promptly to your original payment method.
- To initiate a return, please contact our customer support team within the specified timeframe.
- We kindly ask that the returned item is in its original condition, unused, and with all original packaging.
- We do supply a return label for shipping, however the cost of the return label will be deducted from your return.
2. Refunds:
- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 7-10 business days for the refund to be reflected in your account.
Your satisfaction is our priority, and we strive to make the return process as convenient as possible. Please let us know how we are doing and how we can improve.
We appreciate your business!